Effective Date: The date you complete your Opulence Lite registration (the “Effective Date”).
These Terms of Service (“Terms”) govern your access to and use of the Opulence Lite concierge services (the “Services”) provided by Opulence Lifestyle Management, Inc. (“Opulence,” “we,” “our,” or “us”). By enrolling in, accessing, or using Opulence Lite, you (“Client,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
1. Scope of Services
1.1 Opulence Lite is a membership-based concierge service that provides Clients with access to a wide range of personal, travel, dining, event, and lifestyle services.
1.2 The Services are provided on a best-efforts basis, subject to availability, and may vary depending on geographic location, timing, and third-party provider limitations.
1.3 No request is guaranteed to be fulfilled, and Opulence reserves the right to decline any request in its sole discretion.
2. Membership and Fees
2.1 Membership in Opulence Lite is non-transferable and available only to the registered Client.
2.2 Membership fees are billed on a recurring monthly basis unless otherwise agreed in writing.
2.3 All fees are non-refundable, except as required by applicable law.
2A. Credit Card Processing Fees
2A.1 All membership fees and charges processed by credit card may be subject to applicable processing fees, which are the responsibility of the Client.
2A.2 Such fees, if any, will be disclosed at the time of payment and are non-refundable.
2B. Auto-Renewal
2B.1 Opulence Lite memberships are contracted on a twelve (12) month basis, beginning on the Effective Date.
2B.2 Unless cancelled in accordance with this Section, memberships will automatically renew for successive twelve (12) month periods.
2B.3 To avoid renewal, the Client must provide written notice of cancellation at least fourteen (14) days prior to the next renewal date, which corresponds to the Client’s original registration date.
2B.4 By enrolling in Opulence Lite, the Client authorizes recurring annual charges to their designated payment method unless and until the membership is cancelled in accordance with these Terms.
3. Third-Party Providers
3.1 Many of the Services are fulfilled by independent third-party vendors, suppliers, and service providers (“Third-Party Providers”).
3.2 Opulence acts solely as a facilitator and is not responsible for the acts, omissions, errors, or negligence of Third-Party Providers.
3.3 All arrangements with Third-Party Providers are made directly between you and the Third-Party Provider. You agree to comply with all terms, conditions, policies, and rules imposed by such providers.
4. Limitation of Liability
4.1 To the maximum extent permitted by law, Opulence shall not be liable for any damages, losses, claims, liabilities, or expenses (including consequential, incidental, special, or punitive damages) arising out of or relating to:
(a) your use of the Services;
(b) the acts, omissions, or failures of any Third-Party Provider; or
(c) events outside Opulence’s reasonable control.
4.2 You acknowledge that Opulence is not a common carrier, insurer, or guarantor of any services, events, products, or outcomes.
5. Client Responsibilities
5.1 You agree to provide accurate, complete, and up-to-date information when making service requests.
5.2 You are responsible for all charges, fees, deposits, and expenses incurred through the Services, whether billed by Opulence or directly by Third-Party Providers.
5.3 You agree not to misuse, abuse, or exploit the Services in a manner inconsistent with these Terms or applicable law.
6. Communication Consent
6.1 By becoming a Client, you consent to be contacted by Opulence via phone, SMS/iMessage, email, or other electronic means for the purpose of fulfilling requests, providing updates, or managing your membership.
6.2 Standard carrier and messaging rates may apply.
7. Intellectual Property
7.1 All content, materials, and technology associated with Opulence Lite are the property of Opulence and may not be copied, distributed, or otherwise used without prior written consent.
7.2 Nothing in these Terms grants you ownership rights in any Opulence intellectual property.
8. Indemnification
You agree to indemnify, defend, and hold harmless Opulence, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including attorneys’ fees) arising out of or related to your use of the Services or breach of these Terms.
9. Termination
9.1 Opulence may suspend or terminate your membership at any time, with or without cause, and with or without notice.
9.2 You may cancel your membership by providing written notice to Opulence in accordance with your billing cycle.
9.3 Upon termination, all outstanding obligations, including payment of fees and charges, shall survive.
10. Governing Law
These Terms shall be governed by and construed under the laws of the State of New York, without regard to conflict of laws principles. You consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
11. Miscellaneous
11.1 Entire Agreement. These Terms constitute the entire agreement between you and Opulence with respect to Opulence Lite.
11.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
11.3 Waiver. Failure to enforce any provision shall not constitute a waiver of that or any other provision.
11.4 Amendments. Opulence may update or modify these Terms at any time, with notice to you via email or posting on our website. Continued use of the Services constitutes acceptance of the updated Terms.
By proceeding with your Opulence Lite membership, you acknowledge that you have read, understood, and agreed to these Terms of Service.